Free delivery on orders over £30 and spare keys.



To contact a member of our consumer support team,  please complete our online form below. If your query relates to spare keys, please email us using the button below.

Opening hours:

Monday - Friday: 8:30am - 4.30pm
Saturday: 9am - 12:30pm

Yale UK
Portobello Works
School Street, Willenhall
WV13 3PW

Telephone: +44 (0) 1824 731141

Spare Keys

Call our customer helpline on 0845 223 2128
Monday - Thursday: 8:30am - 4:30pm
Friday - 8:30am - 3:30pm

Email us at:


Call our telephone helpline on 0845 223 2124 (Option 1)
Monday - Thursday: 9:00am - 5:00pm
Friday - 8:30am - 4:30pm

Email us at:

Media enquiries

Email us at:

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